Get in touch with our team for support, suggestions, or partnership inquiries
We value your feedback, questions, and suggestions. Whether you need technical support, have feature requests, or want to discuss partnership opportunities, our team is here to help.
For general inquiries and support:
support@myqr.com
For business and partnership inquiries:
partnerships@myqr.com
Have ideas to improve MyQR? We'd love to hear them. Your suggestions help us create better tools for everyone.
Found a bug or technical issue? Please provide details about your device, browser, and what you were doing when the issue occurred.
We typically respond to emails within 24-48 hours during business days. For urgent technical issues, we prioritize responses to ensure you get back to creating QR codes quickly.
Quick answers to common questions about contacting us
We strive to respond to all inquiries within 24-48 hours during business days (Monday to Friday). For urgent technical issues that prevent you from using our QR code generator, we prioritize these messages and typically respond within 12-24 hours. During weekends and holidays, response times may be slightly longer, but we monitor important messages regularly.
When reporting a technical issue, please include: 1) Your device type (desktop, mobile, tablet), 2) Browser and version (Chrome, Firefox, Safari, etc.), 3) Operating system, 4) Detailed description of what you were doing when the issue occurred, 5) Screenshots if possible, and 6) Any error messages displayed. This information helps us reproduce and fix the issue more quickly.
Absolutely! We welcome feature requests and actively consider user suggestions for improving MyQR. When submitting a feature request, please explain: 1) What problem the feature would solve, 2) How you would use it, 3) Any examples of similar features you've seen elsewhere. We regularly review feature requests and prioritize development based on user demand and feasibility.
Currently, MyQR operates entirely as a free service supported by ethical advertising. We don't offer premium subscriptions or business accounts. All features are available to all users without charge. Our commitment to remaining free and accessible guides our business model decisions. For partnership inquiries related to enterprise usage or integration, please use the partnerships email address.
While MyQR doesn't monitor or store generated QR codes (they're created locally in your browser), if you encounter a QR code generated through our service that contains inappropriate or harmful content, please report it to us immediately. Include the QR code image and details about where you found it. We take such reports seriously and will investigate potential violations of our terms of service.
When you can expect to hear from us
Our team monitors inquiries during these hours:
For faster assistance:
While you wait for our response, explore our comprehensive help resources and QR code guides.
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