Privacy Policy

Your privacy is our priority. Learn how MyQR protects your data and respects your privacy while providing free QR code generation services.

Last Updated: January 1, 2025

1. Introduction

Welcome to MyQR ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website myqr.com (the "Website") and use our QR code generation services (the "Services"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at privacy@myqr.com.

This Privacy Policy applies to all information collected through our Website and Services. By using our Website and Services, you consent to the data practices described in this policy. This policy is designed to help you understand what information we collect, why we collect it, and how you can manage, update, export, and delete your information.

Key Principle: We do not store any of the data you encode in QR codes. All QR code generation happens locally on your device, ensuring complete privacy for your content.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources, as described below:

2.1 Information You Provide Directly

  • Contact Information: When you contact us for support or inquiries, you may provide your name, email address, and other contact details.
  • Communications: Information you provide when you communicate with us, including support requests, feedback, and survey responses.
  • QR Code Content: Important: We do NOT store any of the data you encode in QR codes. This includes URLs, text, contact information, WiFi credentials, payment details, or secret messages. All QR code generation happens locally on your device.

2.2 Information Collected Automatically

  • Usage Data: Information about how you use our Website and Services, including pages viewed, time spent on pages, and feature usage patterns.
  • Device Information: Information about the device you use to access our Services, including device type, operating system, browser type, IP address, and unique device identifiers.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. See Section 5 for detailed information.

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

  • Analytics Providers: We use Google Analytics to understand how users interact with our Website.
  • Advertising Partners: Information from advertising partners to measure ad performance and deliver relevant advertisements.

3. How We Use Your Information

We use the information we collect for various business purposes described below:

Purpose Legal Basis
To provide and maintain our Services Performance of contract
To improve and personalize user experience Legitimate interests
To analyze usage patterns and optimize our Website Legitimate interests
To communicate with you about updates, security alerts, and support Performance of contract, legitimate interests
To detect, prevent, and address technical issues and security Legitimate interests, legal obligations
To comply with legal obligations and enforce our terms Legal obligations, legitimate interests
To measure advertising effectiveness Consent, legitimate interests

Important Note: We never use the content you encode in QR codes (URLs, text, contact information, etc.) for any purpose. This information is processed locally on your device and is never transmitted to or stored on our servers.

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1 With Your Consent

We may disclose your personal information with your explicit consent for specific purposes.

4.2 Service Providers

We may share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These include:

  • Hosting and infrastructure providers
  • Analytics providers (Google Analytics)
  • Advertising partners
  • Customer support service providers

4.3 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.4 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.5 Vital Interests and Legal Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.

No Sale of Personal Data: We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For further information about the types of cookies we use, why, and how you can control cookies, please see our detailed explanation below:

5.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly. These cookies enable basic functions like page navigation and access to secure areas.
  • Analytics Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Advertising Cookies: Used by advertising companies to serve ads that are relevant to your interests.
  • Preference Cookies: Enable the website to remember information that changes the way the website behaves or looks.

5.2 Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies including:

  • Google Analytics: For website analytics
  • Google AdSense: For serving advertisements
  • Social Media Platforms: For social sharing features

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

6.1 Security Measures

  • Encryption of data in transit using SSL/TLS
  • Regular security assessments and vulnerability testing
  • Limited access to personal information on a need-to-know basis
  • Secure server infrastructure with firewalls and intrusion detection
  • Regular security training for our team

6.2 Data Breach Procedures

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

7.1 GDPR Rights (European Union)

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request correction of inaccurate personal data.
  • Right to Erasure: You have the right to request deletion of your personal data.
  • Right to Restrict Processing: You have the right to request restriction of processing of your personal data.
  • Right to Data Portability: You have the right to request transfer of your data to another organization.
  • Right to Object: You have the right to object to processing of your personal data.
  • Rights Related to Automated Decision Making: You have rights regarding automated decision making and profiling.

7.2 CCPA/CPRA Rights (California)

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of sale of personal information
  • Right to non-discrimination in service for exercising privacy rights
  • Right to correct inaccurate personal information

7.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@myqr.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request, which may require additional information from you.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Important: As noted throughout this policy, we do not retain any of the data you encode in QR codes. This information is processed locally on your device and is never stored on our servers.

9. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

10. International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: privacy@myqr.com

Address: MyQR Privacy Team, 123 Digital Street, San Francisco, CA 94107, USA

Response Time: We aim to respond to all privacy-related inquiries within 14 business days.

For general inquiries, please use our Contact Page.

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